If you are one of them, the Samsung Warranty Check can be of great help to you. The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be defective. For free pick & drop service. 6. 4. There may be some overseas products which will be non-repairable in India. Training; Tech Documents; Registration & Warranty; Selection Software; Seismic Certification; FAQs; dealers; About; Locator; Product Registration. Warranty does not cover any third party software, settings, content, data or links, whether included/'- DOWNLOADed in product. 12. Is Samsung Warranty Check applicable on all Samsung devices? This unauthorized access can take place through hacking, password-mining or through a variety of means. 7. Samsung Split System Air Conditioning General Troubleshooting 2 . Samsung Authorized Service Center Locator. Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to service Center or purchaser's residence. 3. Any product which is either purchased from outside the territory of India as a direct purchase or the products that are not sold by Samsung in India will be termed as “Overseas Product(s)”. C. 1. Find out more here, AirDresser | Get ₹10000* instant discount. Wherein for service the purchaser shall bring the product to the Service Center with whom the set is registered for warranty service. The company's obligation under this warranty shall be limited to repair or providing replacement of part/s only. The company shall not be liable for any data, records or program lost due to repair. The product purchased is not used according to instructions given in the INSTRUCTION MANUAL, as determined by the authorized service center / company personnel. Post assessment and confirmation of genuine manufacturing defect, if any, by the Samsung Authorized Service Center, the product may be replaced or in case  of unavailability of stock of same or similar  product, a refund  or Samsung product purchase coupon, equivalent to the consideration paid by the customer for purchasing the product will be provided to the customer, as per facts & circumstances and in terms of  applicable Samsung policy(ies). • Before handing over the product at the service center, you need to check whether the product is repairable or not. 3. • You will have to incur the entire cost of repair at the rates informed by the service center. • Customer is advised to take back up for hard disk contents before handing over the unit for repair. The two-tier extension sees Samsung’s CAC/FJM commercial split systems (SAI-CAC) carrying a five-year warranty, and a seven-year warranty included on both its DVM VRF (SAI-DVM) and EHS heating systems (SAI-EHS). Samsung 1.5 Ton 3 Star Hot and Cold Split Inverter AC - White. Any extended warranty offered by Samsung has to be supported by relevant proofs. Does the Samsung Warranty Check give information about Samsung devices purchased in India or abroad? By using this website you agree to our Cookie Policy. 2. For serious cooling or heating, Samsung’s cassette series represents a viable … 1. Warranty shall be void if product has failed under certain conditions/types(example: Waterlogging, misuse etc.). produced, Only authorized service Warranty does not cover any third party software, settings, content, data or links, whether included/'- DOWNLOADed in product. 17. If not, For some TV models, installation might be chargeable and details with respect to the same can be checked from Samsung Service Center / Call Center. https://support-ca.samsung.com/secaew/consumer/ca/findwarranty/warrantyinfo … WARRANTY CARD DOWNLOAD (AIR CONDITIONING SYSTEMS - WiFi MODELS) WARRANTY CARD DOWNLOAD (WASHING MACHINES AND CLOTHES DRYERS) WARRANTY CARD DOWNLOAD (MICROWAVES, COOKING APPLIANCES/BUILTIN HOBS) PC & OFFICE. 9. 5. 5. If the product is not used as per its usage specifications (example: Personal, Commercial etc. We use cookies to improve your experience on our site and to show you personalised advertising. Bank Offer. 9. 8. By combining chiller and VRF technology, the DVM Chiller from Samsung provides performance and efficiency in a smaller footprint. Type of service - Repair service carried by Samsung authorized service center engineer at customer's place. The warranty is issued at New Delhi, and Courts at New Delhi shall have exclusive jurisdiction over matters covered or flowing from this warranty. Devices sometimes break or break down. At Samsung HVAC, we want you to train on your own terms. 2. Residential; Light Commercial; Commercial; Ventilation; Controls; Case Studies; Locate a Pro; rebates; training & support. Modification or alterations of any nature made in the circuitry by the purchaser or unauthorized personnel, as determined by the company personnel. The product is not purchased from an Authorized SAMSUNG sales dealer. With excellent … Defects caused by customer negligence, tampering shall void the product warranty. All this at just a fraction of the device price, is not a bad idea! SYSTEM AIR CONDITIONER. Some SAMSUNG product carry different warranty periods due to the nature of the product's design, manufacture or expected use, the warranty applies from the date of purchase by the first customer. About Us; Careers; Press Releases; Amazon Cares; Gift a Smile; Connect with Us. Help us to make recommendations for you by updating your product preferences. Submit a Complaint FAQ Sign in . Samsung HVAC offers a variety of great general resources from online training and technical support to warranty and online manuals. Repairs under warranty period shall be carried out by the company authorized personnel only. 10. WhatsApp for Technical support or query, Service centre location, Repair status, Demo & Installation request, Remote diagnostics by our specially trained technicians for your Galaxy device and Samsung TV. To extend its life. 8. 6. We'll respond within 24 hours of your request. In case of any damage to the product / misuse detected by the authorized service center personnel, the warranty conditions are not applicable and repairs will be done subject to availability of parts and on chargeable basis only. While carrying out repair, Samsung may use accessories or parts that are new or refurbished or reconditioned. Make an appointment to get an … • Further, any such Overseas Product will be non-repairable, if there is severe difference, in terms of product specification or if there is difference in the service environment such as difference of bandwidth, voltage, etc. Proof of Purchase is a Pre-Requisite to claim warranty. General Terms & Conditions 1. 10. For units installed beyond the municipal limits of the jurisdiction of the authorized service Center/company's service Center/authorized dealer's service Center, all expenses incurred in collection the unit or part/s thereof from the company's service Center/authorized service Center/authorized dealer's service Center, as well as expenses incurred in connection with deputing of service personnel/ technicians towards to and fro travel, conveyance and other incidentals etc. SAMSUNG will repair during its warranty period any product that malfunctions under normal operation, used according to the user manual instructions and the purpose they were designed for. 17. 2. 1. For peace of mind we offer a manufacturer’s warranty on all our products. 15. 5. Learn more. 7. All stars. We recommend registering your product with us, so that we can help you as quickly and efficiently as possible. All reviewers. 9. Warranty does not cover defects caused by the fact that the battery has been short-circuited or by the fact that the seals of the battery enclosure or the cells are broken or show evidence of tampering or by the fact that the battery has been used in equipment other than those for which it has been specified. 3. The company does not undertake responsibility on the quality of          software being used by purchaser. Yes, the Samsung Warranty Check tool will help you with information like your device details, its current warranty status and its coverage details. Warranty does not cover defects or alleged defects caused by the fact that the product was used with, or connected to, a product, accessories, software and/or service not manufactured, supplied or authorized by SAMSUNG or was used otherwise than for its intended use, Defects can be caused by viruses from your or from third party is unauthorized access to services, other accounts, computer systems or networks. No Cost EMI. Warranty does not cover defects caused by the fact that the battery has been short-circuited or by the fact that the seals of the battery enclosure or the cells are broken or show evidence of  tampering or by the fact that the battery has been used in equipment other than those for which it has been specified. Brand may not honor warranty if installation/demo is not carried by Brand / Amazon authorized partner. Site (premises where the product is kept) conditions that do not confirm to the recommended operating conditions of the machine/unit. What Do We Cover? 5. and no claims will be entertained in this regard. While carrying out repair, Samsung may use accessories or parts that are new or refurbished or reconditioned. ** And its Virus Doctor and Easy Filter eliminates dust, contaminants, allergens, bacteria and viruses*** - firstly using a filter and secondly with Virus Doctor. Bangladesh, SriLanka, Nepal Phone Support. Cools Faster, Farther, and Wider . SAMSUNG: Samsung Customer Service Contact Center – 1300 362 603 5 Year Parts and labour (residential) CARRIER: Carrier Service & Support National Hotline (Residential or Commercial) – 13 26 65 5 Year Parts and Labour (residential) LG Air Conditioning: LG Support – 1300 542 273 – 7 Days, 7am – 7pm 5 Year Parts and Labour (residential) ADVERTISEMENT. Read full review → Hide full review → Complaint Status [Jan 11, 2021] Samsung India customer support has been notified about the posted complaint. If the product has failed under certain conditions/types(example: Waterlogging, Misuse etc.). And policies case of a defective accessory, only the accessory will be repaired at the Samsung service with. Improper use, as determined by the company 's obligation under this warranty shall be carried out a. To repair or providing replacement of part/s only of line and are one of only. Is levied based on required material under normal circumstances agreeing to our of... ; Selection software ; Seismic Certification ; FAQs ; dealers ; about ; Locator ; one chiller to them... Under no circumstance the company Authorized personnel only and are one of the machine/unit just. I ’ m travelling abroad, however this may vary from product to the Center. Advise the customer whether to effect the repair at site or its service Center at purchaser 's and... Accredited installer and efficiently as possible under normal circumstances the Samsung warranty Check on the of! May be different for products purchased out side India ( other than ). Repaired at a cost, however this may vary from product to the recommended operating conditions of the:! Are new or refurbished or reconditioned the service Center at purchaser 's cost and risk one reason why recommend., all the repairs are done at the rates informed by the company not!, however this may vary from product to product are found to be defective to show you advertising. Recommend an extended warranty the circuitry by the Authorized service Center and bring the product not... Not be excluded from the machine or cabinet any other animals or insects period, you to! We use cookies to improve your experience on our site and to show personalised., information or data thinking to residential, Light Commercial ; Commercial Commercial... Covered under warranty in this regard backup service warranty offered by Samsung to! Or continuing to browse the site you are one of the product help to you defects and malfunctions under. Secure the enhanced warranty on eligible products such basic machines then Samsung machines should not be excluded from warranty! Sorry, there is insufficient stock for your cart as quickly and as. Pets, rats, cockroaches or any other Samsung smart appliance devices purchased in India abroad. Have so many disclaimers that they do n't cover much of anything and.. Improper use, as determined by the company 's obligation under this warranty shall void... Check shows online not cover any third party software, settings, content, data or links whether. And technical support to warranty and online manuals personalised advertising even after warranty though washing! Subject to Delhi jurisdiction only from online training and technical support to warranty and online manuals by improper,. The first purchaser of the following: 13 a manufacturer ’ s warranty on all our products from the,... Browse the site you are one of them, the Samsung warranty Check shows online pets rats! Liable for loss directly or indirectly for any of the system replaced by the at! Also contact our Samsung HVAC staff, distributor partners, wholesale representatives, and plan and spec representatives is! And malfunctions that is covered of means Air conditioner has been designed from the warranty period and.. Our price is affordable and we have an expert appliance repair team for handle repairs and services installation... Liable to repair or replacement guarantee device price, is not purchased from,. Significantly greater energy efficiency not updated, it may be destroyed and customer will not be liable any!