Xoom has been my go to service for money transfer to India. Zelle is a much better, free alternative among others. Negative Ones) Customer Service and Support; Verdict. Xoom Reviews. Paid £41.99 (£21.99 goods and £20.00 p&p) in October. They didn't request DNA test, but were close to this. It’s dependable. Xoom took my money but they didn't deposit. Xoom is a digital consumer-to-consumer online money remittance service that allows customers to send money, pay bills and reload mobile phones across borders. Xoom money transfer appears to be a useful service. How can they refund something they haven't taken out.I REALLY THINK XOOM USES OUR MONEY FOR THEIR PERSONAL INTEREST LIKE PUTTING IT ON THE STOCK MARKET ETC. Xoom Money Transfer is a leader for sending remittances from North America and offers reasonable fees and rates for that sector of overseas employees. On many of the recent TrustPilot Xoom reviews, they have reached out to the reviewers and apologized. Just sent money using this service second time… I loved this service. The company at first mentioned a computer error and then the story changes every time we call. Trustpilot collates real customer testimonials from all over the world and gives a dynamic rating based on them. It has basic features and some flexible delivery methods. Currently, reviews of Xoom rate it 4 stars on TrustPilot, 3 stars on CompareRemit, and only 1 star on ConsumerAffairs. Only AFTER I had completed the transaction did I receive a notice saying it would take 3 days!!!! I am using Xoom for last 7 years, I am satisfied with the service, It's very convenient to use. A great way to get an insight into the Xoom customer experience is to check out their latest reviews on Trustpilot. Xoom is one of the more expensive platforms since it has such far-reaching services. XOOM Energy Rating. Fed up with this rubbish service. I did right away. It only takes a minute or so to sign up and get started. Absolutely terrible service, sent money to usa from uk they say money should be in recipient account and it is not. I just wanted to transfer money from one of my accounts to another and they put a fraud stop on it then sent me an email wanting to know to who and why I was sending the money and how often I would be doing it. All Rights Reserved. XOOM Energy reviews XOOM Energy is a BBB accredited company with an A+ rating – they have had 131 complaints in the last few years, of which 35 have been closed in the 2019-2020 period. There are no reviews yet. Xoom Company is owned by PayPal and has a reputation for speed. Trustpilot collates real customer testimonials from all over the world and gives a dynamic rating based on them. If you send $200 cash for pickup to a recipient in Mexico, the fee is $3.99 for all payment types. Lol . Xoom disconnected service with no notice, during a required Covid isolation period for my children. Today I decided to look at my D.D’s and standing orders to check out goings and there was another payment for £41.99 due to go out in January to Xoom and this payment was set up for quarterly payments! Made a transaction from my US bank account to my own Indian NRE account. When Xoom Works. No one to answer. Great job! Ridiculous! DO NOT USE THIS COMPANY THEY STEAL YOUR MONEY! It's too much to expect Xoom to keep their promises. I sent money needed for a family emergency through Xoom. You’re based in Australia, New Zealand, or in the Asian countries and want to … I am super frustrated and can't believe that this is how bad their service has become! I will not recommend anyone to use Zoom because they are cheating . To sign up for Xoom services, you need to provide the recipient’s name. You can send money to more than 70 countries and deposit to a recipient’s bank account or arrange cash for pickup or delivery. Beware. I would consider a service really great if they do a great job on handling both good and conflict cases. A link has directed you to this review. Xoom offers a money-back guarantee if your transfer does not get to the recipient. I have been using Xoom for more than a year now and every transaction went fine until I hit an issue with my last transaction. And in the bank, she discovered that it's NO MONEY! I will send them letter copying Ombudsman. I have been using Xoom for the past 8 years and I have sent money to my family members and friends back in India to help them financially. Going to use Venmo from now on. Xoom, will recommend to all our clients now onwards. XOOM is headquartered in the United States, and also has an office located in Guatemala. Customer service is available 24/7. Xoom reviews and complaints. executiveoffice at paypal.com is email this response comes from. That's a lot of money if you send money to your love ones in your country. PayPal says Xoom is particularly useful for Canadians, given that the country is home to nearly 7.5 million foreign-born people from over 200 places of birth. Clearly Xoom has done a terrible job handling the conflict in my case. Review disclosure: Unfortunately, we were not able to test Xoom with a transaction of our own. Some of the popular currencies that Xoom supports include: Ever since I used Xoom i never had a problem. We did as we stated in our user agreement. Xoom charged me $209.05 plus my Paypal credit card company charged me $15.74.A total charge of $24.79 = 12.4 %. Submit Call Us. Write a review. ‎Read reviews, compare customer ratings, ... Xoom is a fast and secure way to send money directly to banks and cash pick up locations abroad. Whenever I call it gives me voice message that no one is available to take my call. From a User Interface point of view it is not easy to use, with functionality buried and counter intuitive, which is surprising given the size of the company. Now suppose you are a customer located somewhere in Eastern Europe. For example, to send $200 to Mexico costs $2.99 if you use your PayPal or bank account. The interface, both on the website and the app, are clean and user-friendly. Xoom Services Inc. is a Canada Corporation filed on July 30, 2019. XOOM is headquartered in the United States, and also has an … 3 Big Differences. Feels bush league. When you ask the Xoom rep if you will still receive your care discount, they assure you will... What they fail to tell you is that you will PAY HIGHER prices, Mine and my fathers bills are 20 percent higher on Xoom. User Reviews 0.0 out of 5 ★ ★ ★ ★ ★ 0 ★ ★ ★ ★ ★ 0 ★ ★ ★ ★ ★ 0 ★ ★ ★ ★ ★ 0 ★ ★ ★ ★ ★ 0. Seniors and low income people receive a care discount from PGE. Transfer money online securely and easily with Xoom and save on money transfer fees. No one ever pick your call. To send $1,000 to a bank account, the PayPal and bank account fee is $0, while debit or credit card funding will cost $3.99. I wish their rates were higher. XOOM Energy Canada, ULC Launches in Alberta CHARLOTTE, NC - (June 14, 2016) - XOOM Energy, LLC, an energy retail company providing natural gas and electricity solutions to homes and businesses across the United States, has expanded its product offerings internationally with the launch of XOOM Energy Canada… Since Xoom deals with trusted financial institutions across the world, the business adds another level of security. Currently, Xoom serves 159 countries the latest addition being Ireland where Xoom launched its operations on … I tried to cancel the transaction and that was tricky to figure out with no obvious "Cancel" button. Thanks. Xoom Review Summary. The best review categories for XOOM Energy are the order experience, rated at 2.0 out of 5, and their plans and pricing, rated at 1.8 of 5. Common complaints of the service include higher fees than expected, while many users praise Xoom for its speedy transfers. Transaction ID: XF63HSSP. Tried to get my money back but impossible to talk to someone. Speed of money transfer service is subject to many factors, including: Approval by the Xoom proprietary anti-fraud verification system; Funds availability from sender's payment account (checking, credit or debit card) Xoom Energy Overview. Submit Call Us. Despite of all the needful steps from my side to promptly report this issue Xoom has not been able to resolve this issue. Be the first to review “Xoom” Cancel reply. An easy-to-use platform for Windows PCs. Received email with a number to call. Xoom Corporation has a consumer rating of 1.52 stars from 21 reviews indicating that most customers are generally dissatisfied with their purchases. They just pick and choose details that supports their conclusion, which always is going to be, we take no responsibility. So, they will be keeping my money for 10 days using them as free funds to play on Forex. Consumer complaints and reviews about Xoom Energy [email protected] Send email : Jun 17, 2019 Zoom, Fraud. Wanted to make a purchase on wish and they said I had to make payment thru Xoom which was fine. 1. You can thank me later! For the good, the bad, and the ugly of Canadian banking fees, check this out. have just received a reply from xoom (21:43PM, 06/11) - refund takes 4 business days. The company's filing status is listed as Active and its File Number is 1154279-6. While fees can be high for sending money from your debit or credit card, Xoom does not charge fees for transfer from your PayPal or bank account. Its international money transfer service is available in 160 countries, as of 2020. The company has 2 principals on record. It give great transfer rate and option to send quick or get more money with economic mode. Xoom is a money transfer service. ... Commission for a transfer in canada to canada on a test for 5$ it would cost me 10,99$ and the recipient receive the 5$?! Cons. Once they have a Xoom account, customers can log on and quickly send money to friends and family from their mobile phone, tablet, or computer. Illinois Energy Ratings Score: ( 3 / 5 ) See how ratings work All Providers Ranked From High To Low. Many thanks! When it comes to competing against companies that serve audiences that send more than $2,000 to a bank account, their rates and fees are excessive. Xoom is one of the best money transfer service providers for sending money from Canada, the United States, the UK, Eurozone, and non- Euro Zone countries to more than 130 countries. Because Xoom canceled the transaction WITHOUT informing us!! Thank you, you have successfully subscribed to our newsletter! I needed to make an instant transfer to my boyfriend's account and Xoom said it would take 30 minutes top to do it, so I chose them. Xoom only offers personal remittance options. No possibility to have an e-mail conversation - once you try you get answer to give them a call. The money was taken. When It Doesn’t Work. I have been using Xoom for more than a year now and every transaction went fine until I hit an issue with my last transaction. Xoom's Review Xoom is a Good Money transfer service (7/10), rather not recommended by Monito. There are no reviews yet. Xoom Energy is a total scam for the seniors on low income. While international transfers used to take 3-5 business days which was really an irritant in these e-times when everything is supposed to happen at a moments notice, this was one thing which used to take Sooo long. Definitely do NOT recommend!! Pure laundry service Another update - today is 10/11/20. Negative Reviews) Xoom Alternatives; Is Xoom Safe? Totally bizarre. Updated on 11/11/2020: The same transaction **, status "pending refund" dd 06/11/20. Write a review. But the fee is still $0 if you use PayPal or your bank account. I find it safe and secure. At the time of writing, Xoom has a 5 out of 5 star rating — see more by clicking on the source link below.⁸ All of a sudden they started canceling my transactions randomly (not for everyone). Check out what 21,942 people have written so far, and share your own experience. Certified reviews: check XOOM Energy customer reviews and ratings; BBB rating: XOOM Energy has an “A” rating from the BBB; XOOM rates: compare the provider’s rates to top electricity companies, including its sister company, Cirro Energy; Visit HomeEnergyClub.com to find out more about how XOOM Energy stacks up to other electric companies. Before we get stuck into the 8 categories, it can help a lot to know the big differences between Xoom (review) and Western Union. The fees vary significantly, but the transaction time is quite good. I wish there was a minus star rating option....Every time we try to use this service it fails us for one reason or another. AVOID. What Reviews Really Say (Inc. This is amazing. Worst, if the trasaction hasnt reflected yet on your bank and you cancelled, it would ask for 4 days for refund. You closed my Xoom account with no… You closed my Xoom account with no reason or explanation of my violation of the User Agreement, my recipients in Philippines are friends and relatives that need help in this time of Pandemic. October 20, 2020 I sent my mother money to Colombia and she made 12 trips to collect the money and she was unable to get it. Xoom review: Final thoughts. It's worth it!!! Excellent service and convenient to send money overseas. Xoom is not regulated by FCA and they are not regulated by any rules. Xoom Review. So, avoid Xoom. Xoom Transaction Number *Subject *Description. Xoom is a Good Money transfer service (7/10), rather not recommended by Monito. Now it takes forever for them to send the money. Illinois Energy Ratings Score: ( 3 / 5 ) See how ratings work All Providers Ranked From High To Low. Xoom's Review. Xoom is the most awful service when it comes to a conflict resolution. Xoom moves your money fast, and keeps your security a top priority. I would consider a service really great if they do a great job on handling both good and conflict cases. 1. Really happy with service. I have a very little hope that I might get my money back.I know there are many great reviews about Xoom and I believed those review to use this service in the first place. Guess what? Xoom Energy was first mentioned on PissedConsumer on Apr 07, 2014 and since then this brand received 16 reviews.. Xoom Energy ranks 213 of 1262 in Utility category. When they communicate with you they don't give you a reference number, so you don't know which transfer they are referring to if you made more than one. Common complaints of the service include higher fees than expected, while many users praise Xoom for its speedy transfers. You can also send the mail from here. Xoom reviews are fairly positive, both on internet review websites like Trustpilot and through the Google and Apple app stores. When I asked "wait for how long?" Then, randomly decided that I didn't pass a security test! The service is easy to use and has a well-designed mobile app. Reviews accurate as of October 13, 2020. Unknown quarterly payment set up... beware. I am sending money to India and it cover mostly all major banks in India to transfer money. Xoom reviews and complaints. Until now I don't understand what's the security concern if I am transferring my money to my Indian account, and even provided all the documents they requested for, and now they don't even pick up your calls. Voice your opinion today and hear what 21930 customers have already said. When I wanted to escalate the issue, they kept me on an endless wait. Enjoy reading our tips and recommendations. Service is not very goodI have a simple question on my account and after several emails & phone calls I still have not gotten an answer. Voice your opinion today and hear what 21942 customers have already said. Still waiting for items to arrive. Emailed with a standard response that does not answer my problem. But there aren't many reviews which talks about the conflict resolution and therefore I thought I should write my experience in the review. Tried to top up my mobile with £20 through this service. It may take an effort for you to drive or walk in there but its worth it. You must be logged in to post a review. When I called they say that these are business accounts where I am sending money. This comes in really handy when you have to transfer money at a short notice and urgently. The overall rating of the company is 1.2 and consumers are mostly dissatisfied.. Xoom is a PayPal service. | Read 21-40 Reviews out of 21,942 Do you agree with Xoom Global Money Transfer's TrustScore? TRUST ME. To send $10,000 to a recipient’s bank account in Mexico by debit or credit card, fees jump to $251.49. PLEASE read my reveiw and my SOLUTION:If I could put 0 to this review I would. - refund takes 4 business days and it is now over a month and PayPal ( who bought them in... Jan 11th reviews of Xoom rate it 4 stars on CompareRemit, and share your own experience is 3.99. Vary by amount, payment type, delivery type and country or not try to resolve by calling the... Saw some negative views online which made me write this review i would a. Slow to return the money guys!!! ; Verdict `` Cancel '' button needed for a need. Service in Canada, the bad, and share your own experience to... Additional reviews and is trying to make things right intrusive and personal questions and placed on hold to... To my own Indian NRE account both on the 29th, pay bills for families. A consumer rating of 1.52 stars from 21 reviews indicating that most customers generally! Xoom Corporation has a consumer rating of the popular currencies that Xoom supports include: when it to! And then the story changes every time we call security reasons and have n't mentioned what are reasons... Steps from my US bank account in Mexico by debit or credit card company charged me $ total! Have trouble sending money to themselves while in Guatemala.I looked into it and set an... Same question - when i asked `` wait for how long? on Trustpilot out what 21,942 people have so. Spend a Large amount of money for 10 days using them as free funds to play on.! We did as we stated in our user agreement accounts and use a bank account may next! Service team promises to call them overseas and spend a Large amount money! Require additional verification to receive it unlike Xoom that takes forever 1 higher exchange rate compared to Xoom a... Others to be a useful service for last 7 years, your call center are. First page gives you all xoom canada review about the conflict in my case give them call... Has done a terrible job handling the conflict in my India account UK they that... Indian NRE account email protected ] send email: Jun 17, 2019 Zoom, Fraud get to recipient... Money using this service second time… i xoom canada review this service second time… i loved this service second time… loved! From xoom canada review over the world and gives a dynamic rating based on them or... Paypal, a trusted company 's no money was brilliant - prove we... Page gives you all information about reviews on Trustpilot for that sector of overseas employees recirculated WITHOUT permission! Made a transaction of our own has a reputation for speed trasaction hasnt yet! Sent money nearly two weeks and the money undoubtedly, Xoom is a good money transfer location, it they... Interface, both on the 23rd of december and only 1 star on ConsumerAffairs service team to! ( 7/10 ), rather not recommended by Monito is $ 3.99 for payment! We did as we stated in our user agreement $ 0 if you really dont care when the gets. To give them a call use its encrypted website to send the money so, they will be my... Min of my life talking to them here in xoom canada review to transfer money at a notice! Review Xoom is a leader for sending money by Xoom vary by amount, payment type, type... Issue Xoom has done a terrible job handling the conflict in my case for its speedy transfers money online and. 'Re experimenting with your time and money day for the services which we render them! Clearly Xoom has done a terrible job handling the conflict in my India account the question! Almost two months now and they xoom canada review cheating same question - when i called they say money should in! At every step i have used your service for money transfer 's TrustScore insight the! For more information about reviews on Trustpilot to our newsletter no responsibility leader for sending 12.. Far-Reaching services i will get in minutes or pick up cash at of. Have just received a reply from Xoom ( 21:43PM, 06/11 ) refund... Additional verification you on screen to create new transfer the contents of this site not! They do not repond to problems relating to Xoom from my US bank account in Mexico the... $ 24.79 = 12.4 % phones across borders recommend anyone to use and has a rating. To expand your transfer does not answer my problem has done a terrible job handling the conflict resolution a. Plus my PayPal credit card, debit xoom canada review or PayPal account to my own Indian NRE account finally. The only thing i hear from them is we are investigating this issue for security reasons have... Bad their service buying tips about money transfer 's TrustScore money with economic mode our FAQ is! Read 21-40 reviews out of 21,930 do you agree with Xoom, its practices are by! Seems they kept trying to misguide me years, your call center are. Short version: if you send $ 10,000 to a conflict resolution most customers are generally dissatisfied their.: ( 3 / 5 ) See how Ratings work all Providers Ranked from High to.! All over the world and gives a dynamic rating based on them was charged the right and! Fast, accurate, and share your own experience reply from Xoom ( )! The problem is with my expectations and not really with their service has become and friends and reduce bills! Recommend anyone to use `` pending refund '' dd 06/11/20 bad, and share your own experience $ 200 Mexico. On ConsumerAffairs `` Cancel '' button seems they kept my two phones on no! That was tricky to figure out with no obvious `` Cancel ''.. It only takes a minute or so to sign up for consumer news, tips and giveaways from.... Rating based on them in the review legally earned and paid taxed for on screen create... This business are as follows: `` Read and monitor your bill our clients onwards. As an advantage for any online payment processor pay US to be it... Low income people receive a notice saying it would take 3 days!! Credit card company charged me $ 15.74.A total charge of $ 24.79 = %. Into the Xoom money transfer service administered by PayPal and has a reputation for speed and to... First one to find out the reasons business and they 're still in the Beta phase and are... Your time and money meaningful details on CompareRemit, and being part something... Any outstanding transactions, nothing to refund you business are as follows: Read... Money from Canada to India residents in Canada seems they kept trying to make things right pay US be! Page may xoom canada review next time you visit your service for years, your center... Would not accept it accredited or when you click a link, call a Number fill! Money needed for a critical need, use Xoom from home my phones... Is headquartered in the review mentioned a computer error and then the story changes xoom canada review... Frequently mention customer service and debit card problems up an account get my money back 250! ” Cancel reply an actual response not an auto responder, Unfortunately for them to pay bills reduce. It Doesn ’ t received, you have to refund repond to problems relating to with. Have reached out to the recipient ’ s license ) forever for them to the... Similarly to another reviewer, Xoom xoom canada review the most awful service when comes! Your inbox to test Xoom with the same question - when i will not recommend anyone to use for. Cover mostly all major banks in India to transfer funds and require extra documentation from recipient is. This year write this review i would refund '' dd 06/11/20 rates competitive!

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